Spectacular Island with wonderful spaces so you can be as active or relaxed, as public or private as you want. Beautiful water, lagoon and beaches.
Rooms were clean and neat. Bathrooms were spacious and kept clean. We were in a connected room and it was perfect for our family - older kids upstairs and us and our little downstairs. The rooms do need some upgrading and maintenance. This was nothing that spoiled or impacted our enjoyment but things are looking a bit tired. My parents had a roof leak, some plugs didn't work properly, some items have been painted so often the paint is thick and feels soft. I will say that all problems were addressed quickly and efficiently but the feeling of the resort rooms is that many need updating. They actually started work on some as we were leaving so it does seem to be on the agenda.
All that being said, we didn’t spend much time in our rooms!!
Restaurants - food and staff were amazing. Wonderful, good quality food with lots of variety that catered to every taste (including vegan options). Highlights here were the pastries and breads, special event evenings and the seafood - fresh and delicious everyday. The staff were wonderful. Everyone from chefs to table staff.
Bars are fun, with night life perfect for our older kids (young adults). Because the resort is so family friendly, we could take our little and feel comfortable just about everywhere until his bedtime! Special shout outs to Momo, Kim and Sona.
So many activities to choose from we were busy all day. Padel became a family hit, so was sailing, snorkeling, pilates and Diving! The Diving Team were excellent. Three of our family members got their Open Water certification along with experiencing giant turtles, mantas and sharks! They had a blast. One note, although there are diving packages, check the extra costs so there are no surprises!
The Mini Club was amazing. Our youngest has some special needs and the staff were more than accommodating and supportive. They helped our son to grow in confidence and ability. Special shout out to all the staff there but especially Ali and Momo who went above and beyond to ensure our son could participate. Chicken was also a huge favorite!
The Spa was wonderful and well utilized by our party. Extra excursions were great but watch out for the costs. Somethings were awfully expensive and yet not much was provided. Double check inclusions and final costs.
Running everything and seeming to be everywhere at once was the GM Julian. Any problem or question he was more than happy to answer, solve or get you connected. Very impressed with his energy and enthusiasm.
The negatives…
There were some extra costs that were not made clear when we booked excursions or diving but we got that sorted. There were also some extra cost events that were disappointing considering how much was spent. Lastly, rooms definitely need updating and maintenance.
This is not a Cultural or Travellers vacation definitely a Tourist Resort vacation but sooooo worth it. There were touches of culture and we loved the Marine Biologist and Cooking class options.
Overall:
Truly wonderful resort with plenty to do, amazing food and excellent service. Highly recommend.
Highlights are the special event evenings. Wonderfully done.
11136 reviews
